Cancellation – We are not responsible for tour cancellation due to Force Majeure clause (Expenses / Cancellations incurred due to mishaps, landslide, strikes, political unrest etc.) Additional expenses incurred due to Force Majeure Clause on the ongoing tour shall be borne by the guest/client on actual.
Re Scheduling / Amendments – Rescheduling of booked tour will be treated as Cancellation. But minor amendments can be made on the payment of a communication charge of Rs.2500.00 - Rs.4500.00 actually raised by the providers, which may vary as the case may be. Amendments and cancellations on tour must be made with our operators directly and any change in schedule in the last 48 hours will incur a minimum of Rs.2000.00 – Rs.8000.00 depending on vehicle and hotel booked.
Component cancellation charges depend and are also a minimum of 50 % per unit i.e. per Rooms and per Vehicles, etc. These expenses are due to advance paid for booked accommodation and vehicles. Please try to avoid such cases. We will try our level best to minimize the amount with our contact and divert booking to other guest if such opportunity exist or arise in case of such situations. Refund - Refund against re scheduling and cancellations will be paid backed to the account from where the payment is made. It might take 15 - 30 days from our side. There is no refund for any unutilized services example – meals, entrance fee, optional, hotel, sightseeing, transportation (surface / air). All refund made will be in Indian Rupee.
Duplicate Transaction Clause
– If a visitor pays twice for one payment then the duplicate transaction amount will be refunded within 15 to 20 bank working days via the same source
Convenience Fee & Taxes charged would not be refunded/reversed for any refund or reversal of any transaction
Thanks for planning this wonderful trip, except for one glitch rest all were very good experience. Hotels were very nice but more than that I must say all the drivers you had provided to me were the best in their job and were very polite and humble. Once again I am thanking you for the trip , also I have shared your nos. With few of my friends , they might call u for package, please help them for the same. – Arun Iyer Posted on: 17-02-2021
I went to Bhutan for the first time, It was a good experience. Marine to Alpine staff was very good. – Angel Singh Posted on: 16-01-2020
We will consider Marine to Alpine next year again for our Sikkim and Darjeeling tour plan., it looks great. Your company really delivers what they promise, and more. we are satisfied with Bhutan trip – Shiromani Kukreti Posted on: 15-01-2020
We would like to thank "Marine to Alpine Pvt Ltd" team for arranging the best trip for us in Bhutan – Anju Pramanick Posted on: 23-10-2019