Cancellation And Refund Policy


Cancellation – We are not responsible for tour cancellation due to Force Majeure clause (Expenses / Cancellations incurred due to mishaps, landslide, strikes, political unrest etc.) Additional expenses incurred due to Force Majeure Clause on the ongoing tour shall be borne by the guest/client on actual.

Re Scheduling / Amendments – Rescheduling of booked tour will be treated as Cancellation. But minor amendments can be made on the payment of a communication charge of Rs.2500.00 - Rs.4500.00 actually raised by the providers, which may vary as the case may be. Amendments and cancellations on tour must be made with our operators directly and any change in schedule in the last 48 hours will incur a minimum of Rs.2000.00 – Rs.8000.00 depending on vehicle and hotel booked.

Component cancellation charges depend and are also a minimum of 50 % per unit i.e. per Rooms and per Vehicles, etc. These expenses are due to advance paid for booked accommodation and vehicles. Please try to avoid such cases. We will try our level best to minimize the amount with our contact and divert booking to other guest if such opportunity exist or arise in case of such situations. Refund - Refund against re scheduling and cancellations will be paid backed to the account from where the payment is made. It might take 15 - 30 days from our side. There is no refund for any unutilized services example – meals, entrance fee, optional, hotel, sightseeing, transportation (surface / air). All refund made will be in Indian Rupee.

Cancellation Rules

  • Minimum Cancellation is Rs.1000 per Head.
  • 25% amount as cancellation charges between 30-20 Days Before Tour Departure
  • 50% amount as cancellation charges between 20-10 Days Before Tour Departure
  • 75% amount as cancellation charges between 10-05 Days Before Tour Departure
  • 100% amount as cancellation charges between or on the 4 days to package commencement day& No show of the guest/s / clients

Duplicate Transaction Clause
  – If a visitor pays twice for one payment then the duplicate transaction amount will be refunded within 15 to 20 bank working days via the same source

Convenience Fee & Taxes charged would not be refunded/reversed for any refund or reversal of any transaction

Tags: tour, package, travel, sikkim, gangtok, darjeeling, dooars, duars, lachen, lachung, pelling, bhutan, thimphu, paro, kathmandu, pokhara, lataguri, hotel, thailand, bangkok, pattaya, phuket, krabi, malaysia, kualalumpur, penang, lungkawi, malecca, srilanka,
All rights reserved Marine to Alpine Pvt. Ltd. Website design and development service provided by Techno Developers Group.
G-0315, City Centre, Uttorayon, Siliguri
PO - Matigara, Dist - Darjeeling
West Bengal, India - 734010
Mobile : +91 97335 33000
Email : infomarine to
Web :
A member of
A proud member of TAAB - Travel Agents Association of Bengal A proud member of HHTDN - Himalayan Hospitality & Tourism Development Network
Leave a Message